Shipping policy
FREE SHIPPING
We offer FREE standard shipping on U.S. orders. International orders are subject to a $14.99 USD flat shipping fee, displayed at checkout. Shipping methods and fulfillment locations may vary depending on the product and destination.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
LOST/MISSING PACKAGES
Paw Palace is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we will fully take responsibility for the original order that was made for you at no charge.
SHIPPING TIME
|
Location |
Estimated Shipping Time |
|
Worldwide |
7-20 Business days |